Since 1981, Arrow Insurance Agency Ltd. has been bringing a personalized touch to the insurance needs of the Fort St. John area, which we developed through years of serving the community. Many of our clients have been with us for several generations.
Friendly and Experienced Staff
We have made it a priority to attract and keep a personable and empathetic staff. Claims—and the experiences that lead up to them—can be traumatic, and the last thing we want to do is contribute to your stress. Our agents realize that behind every claim is a person that needs help, and we provide that help as a liaison between the client and the insurance company claims department personnel.
Collectively, our staff has over 200 years of experience, which means that we’ve encountered pretty much everything. Have peace of mind knowing that your insurance matters are being handled by seasoned professionals.
Committed to a Positive Customer Experience
Insurance is something everyone needs to have, so we’re dedicated to making the experience as comfortable as possible. One way we make you comfortable is by always conducting insurance-related discussions in a separate, private office—never at the front counter. Insurance matters are private, and we want to do our part to keep them that way.
Another way we maintain our customer-centered focus is by being available to help you work through the finer points of an insurance claim. We’re not just here to sell you a policy; we’re committed to providing quality after-sales service in the form of advice and support.